VACANCY NOTICE
NIC Asia Bank Limited
1. Branch Manager (Supervisor/ Junior Officer/ Officer/ Senior Officer/ Assistant Manager)
This position requires an ability to impeccably carry the Bank’s Brand and effectively act as Bank’s Brand Representative. The candidates are expected to possess excellent competitive, market, and product intelligence and be able to chalk out instrumental marketing plans, strategies and roadmaps and ensure their effective implementation. The candidates should have abilities to train, nurture and groom team members and motivate the team for greater achievements and should possess an ability to lead the Branch towards achieving the set goals while enhancing customer experience.
2. Experience Manager/ Operation/ Service Manager (Senior Assistant/ Supervisor/Junior Officer/ Officer)
The position shall be responsible for overseeing the Branch’s Administrative, Service/Experience and Support/Operating activities. The candidates are expected to be proficient in implementation of prudent banking policies, practices and procedures in respective area of oversight. The candidates should schedule customer service to ensure adequate coverage and handle more complex customer complaints and their grievances with maintaining highest standard of customer experience safeguarding bank from reputational risk and supporting daily branch operations. The candidates should implement and review bank policies and procedures that should keep branch in compliance with all existing policies and procedures.
4. Digital Sales (Assistant/ Senior Assistant/S upervisor/ Junior Officer/ Officer/ Senior Officer)
The candidate is responsible for marketing and onboarding of merchants for deployment of Bank’s POS and QR code at merchants’ locations and nurturing business relationship with an objective to enhance and sustain digital transactions through digital touchpoints. The candidate shall be responsible for generating sufficient business transactions from their digital touchpoints and providing feedback and market intelligence to the marketing team for formulation of various marketing campaigns and schemes with an objective to secure business targets. The candidate having prior experience in marketing in reputed organization would be an advantage.
5. Digital Adoption and Channel Migration (Senior Assistant/ Supervisor/ Junior Officer/ Officer/ Senior Officer)
The candidate is responsible for developing and executing strategies, plan and tactics to strategically promote Bank’s capabilities and experience in both our digital banking platform and physical network, and build customer segments and drive customer adoption of digital channels and continued engagement with self-service digital channel for day to day transaction. The candidate plays an integral role in designing, delivering and promoting a leading Omni-channel customer experience as well as influencing the mindset and behavior of customers and employee to take full advantage of the digital channel experience, using right channels for right need. The candidate will be an integral member of Bank’s digital transformation taskforce and the key responsibilities will include effective implementation of customer on-boarding platform, lending platform and customer service request platform using various digital channels of the Bank in liaison with technology and marketing teams, and achieve channel migration target of the Bank. The candidate is required to frequent travelling to branches and sub-province offices to connect, engage and aware customers as well as train and groom staffs of branches and province/sub-province offices for digital adoption.
The candidate need to apply for a specific position and location as per their preference under the vacancy and multiple applications for the position at multiple locations is allowed. Documentary evidence related to qualification and experience shall be sought from the shortlisted candidates. The Bank reserves the right to reject any application without assigning any reason whatsoever. canvassing at any stage of the process will lead to automatic disqualification.
Deadline to Apply: January 26, 2022
HOW TO APPLY
Log on to www.nicasiabank.com/current-vacancies to know about other requirements and to apply.
* vacancy published on The Himalayan Times, 12 January 2022
